Privacy Policy for Skilltion
Last Updated: 8th September 2024
At Skilltion, we are dedicated to safeguarding the privacy and security of our users, especially learners, educators, and parents. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using Skilltion, you accept the terms of this Privacy Policy.
1. Overview
Skilltion is an educational app designed to make learning fun and competitive through interactive quiz modes, leaderboards, and personalized learning experiences. We are committed to complying with all relevant privacy laws, including the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR), to ensure our users’ data is protected and used responsibly.
This Privacy Policy covers the following:
- The information we collect and how we use it.
- Your rights and choices concerning your data.
- Our approach to protecting the privacy of children under 13.
- How we handle data specific to schools, teachers, and students.
2. Collection of Information
We collect several types of information to personalize and enhance your experience with Skilltion:
- Personal Information: We collect personal details when you create an account or use certain features of the app. This includes your name, email address, username, and profile photo (if provided). If you are a teacher, we may also collect information about your school and students to support classroom use.
- Information from Schools: For schools or teachers using Skilltion, we collect information related to student accounts, such as the student’s name, class, and quiz performance. We do this to provide the educational services required by teachers and students.
- Usage Data: We collect data about how you interact with the app, including quiz results, learning progress, and leaderboard rankings. This helps us improve the app and offer a more personalized experience.
- Technical Information: When you use Skilltion, we collect information about your device, such as IP address, browser type, device ID, and operating system. This helps us optimize performance across different platforms and devices.
- Payment Information: If you make a purchase within the app (such as for premium features or coins), we collect payment details, including billing information. We use third-party services to handle payments securely.
3. Use of Information
We use the information we collect to:
- Provide Educational Services: Your personal and usage data allows us to deliver relevant quizzes, learning materials, and personalized educational experiences.
- Improve the App: Usage and device information help us identify areas for improvement and optimize the app for different platforms and user needs.
- Communicate with Users: We may use your contact information to send you updates, respond to inquiries, or provide important service notifications.
- Facilitate Teacher and School Use: Teachers and schools can monitor student progress, assign quizzes, and create class reports through the platform.
- Ensure Legal Compliance: We may use your information to comply with legal obligations, such as data protection laws, and to maintain the security and integrity of our services.
4. Disclosure of Information
We respect your privacy and will not sell or share your personal information without your explicit consent, except in the following circumstances:
- Service Providers: We may share information with trusted service providers who help us operate and maintain Skilltion. These providers include hosting services, payment processors, and customer support platforms.
- Legal Obligations: We may disclose your information when required by law, to comply with legal processes, or to protect the rights, property, or safety of Skilltion, our users, or the public.
- Educational Institutions: For schools using Skilltion, we may share student data with authorized teachers and school administrators to support the educational process. This data is shared only with verified educators.
- Business Transfers: If Skilltion is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business transaction, but only under conditions that safeguard your privacy.
5. Sponsorship and Advertising
Skilltion is primarily focused on education, and we do not share personal information with advertisers. However, we may display non-intrusive advertisements or sponsorships to non-student users. Advertisements are relevant to the educational nature of the app, and we do not allow ads targeted toward children under 13 in compliance with COPPA.
6. Transparency and Your Choice
We are committed to transparency, and you have choices regarding your data:
- Updating Your Information: You can update or correct your account information at any time through the app’s settings.
- Opt-Out of Communications: You can opt-out of receiving promotional emails or notifications by adjusting your account preferences.
- Deleting Your Account: If you wish to delete your account or any personal data, you can contact us at services@skilltion.com, and we will assist you with the process.
7. Your Account Settings
You can control your privacy settings through your account. This includes adjusting your preferences for notifications, profile visibility, and parental controls for student accounts. Teachers and schools can also manage student settings and permissions through the school portal.
8. Security of Your Personal Information
We prioritize the security of your data. Some of the steps we take to protect your personal information include:
- Data Encryption: All sensitive data is encrypted both in transit and at rest.
- Restricted Access: Only authorized personnel can access personal information, and they are required to follow strict data privacy protocols.
- Security Audits: We regularly review our security practices to ensure that your data is protected against unauthorized access, alteration, or disclosure.
9. Links to Third Parties
Skilltion may include links to third-party websites or services. Please note that this Privacy Policy does not apply to those services, and we encourage you to review their privacy policies before interacting with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via the app or email. Your continued use of Skilltion after any changes indicates your acceptance of the updated policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, you can reach us at:
- Support: help@skilltion.com
- Accounts: services@skilltion.com
- Phone: +237 6 78 82 52 54
12. Schools and Student Use
Skilltion is designed for educational purposes and is used by schools and teachers to enhance learning. For schools that use Skilltion, we enter into agreements that comply with FERPA (Family Educational Rights and Privacy Act) and COPPA, ensuring that student data is handled responsibly. Teachers and school administrators have access to student data to track progress and manage classroom activities, but we do not sell or share student information with advertisers or third parties.
13. Children’s Privacy Notice
We understand the importance of protecting children’s privacy. For children under the age of 13, we require verifiable parental consent or school consent before collecting any personal information. Skilltion complies with COPPA, ensuring that any data collected from children is used solely for educational purposes and is not shared with third parties.
14. Donor Information
If you choose to support Skilltion through donations, we collect your personal information, including name, email, and payment details. Donor information is used only for processing the donation and providing receipts. We do not sell or share donor data with third parties.
15. Applicant Information
If you apply for a job with Skilltion, we collect information such as your resume, employment history, and contact details. This information is used only for recruitment purposes and is not shared outside our organization without your consent.
16. Regional Information
For users in different regions, we comply with local privacy laws, including GDPR in the European Union. If you are a resident of the EU, you have the right to access, correct, delete, or restrict the processing of your data. You also have the right to data portability and to lodge a complaint with your local data protection authority.
Thank you for using Skilltion. We are committed to providing a safe and fun learning environment while protecting your privacy.
This privacy policy is comprehensive, ensuring full compliance with educational app standards, while addressing the needs of children, students, teachers, donors, and regional regulations.